Verizon makes customers wait 35 days to unlock fully paid-off phones
Summary
Verizon has introduced a 35-day waiting period to unlock fully paid-off phones for postpaid customers, applying to online, app-based, and some payment methods, with immediate unlocks only possible at corporate stores or with certain secure payment methods. The policy also imposes a 365-day lock for prepaid devices and highlights regulatory context, retroactivity concerns, and critiques from consumer advocacy groups.