E2E encrypted messaging on Instagram will no longer be supported after 8 May
Summary
Instagram's help article announces that end-to-end encryption for Direct Messages will be discontinued after May 8, 2026. This change means DM content could be readable by Instagram/Meta staff and subject to moderation, impacting privacy for users and businesses relying on DM-based support. Businesses should prepare by communicating with customers, considering alternative secure channels, and updating data handling policies.