Waymo Drives Off With South Bay Man’s Luggage After Trunk Fails to Open
Summary
SFist reports an incident where a Waymo ride drove off with a rider’s luggage after the trunk button failed to open. Waymo states it is not responsible for lost items and offered the rider shipping or two complimentary rides to retrieve the luggage, highlighting policy gaps and reliability concerns for autonomous vehicle services. The piece touches on ongoing UX and policy considerations as self-driving fleets expand to airports and new routes.