Verizon sent man a refurbished phone with MDM, then deleted his data remotely
Summary
Ars Technica reports on Verizon sending a customer a refurbished phone that was enrolled in an MDM profile, allowing remote control and data deletion. The device turned out to be a store demo not properly wiped, and the user’s data was erased remotely after a period of use. The incident raises questions about refurbishment practices, device wiping, and privacy under regulatory frameworks, with the customer pursuing further action.