Framework responds to complaints that BIOS update bricks Ryzen 7040 laptops
Summary
Ars Technica reports that a BIOS update (3.20) for Framework Laptop 13 with AMD Ryzen 7040-series bricks some boards. Framework is replacing in-warranty mainboards and may offer out-of-warranty replacements in certain cases where a stable release caused the failure. The company is also introducing a Crisis Recovery Mode to help recover failed updates, and the piece reviews past incidents, customer reports, and ongoing investigations into the root cause.